Privacy policy

This Privacy Notice will help you understand how we collect, use and protect your

personal information. If you have any queries about this Privacy Policy or how we

process your personal information, please contactlittleagave@icloud.com or by post to:

Benjamin Feetham

Little Agave

Paraje el Maltes

Boca de los Frailes

Almeria

04117

Spain

Information we collect

When you send us an enquiry or make a booking with us we collect the names

of all the guests who will be staying, plus the home address, email address and

telephone number of the person making the booking. For bookings, we collect

passport number, nationality, date of birth and place of birth of all guests (as

required under Spanish law).

We also collect a debit or credit card number to take the deposit equal to the

first night of your stay.

Why we collect such personal information

We require this information to comply with applicable laws and regulations.

In addition, we require this information to understand your needs and provide you with a better service. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.

How we store, use, share and disclose your site visitors' personal information

We will only retain your personal data for as long as is necessary. This duration will depend on the type of data and the reason for processing it. We will ensure that we use appropriate technical and organisational security measures in order to ensure that your data remains secure. These measures include internal policies and staff training, appropriate contracts with 3rd party suppliers and role based access control.

IMPORTANT:

Little Agave is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to promote and sell our rooms. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How we communicate with your site visitors?

We may contact you to notify you regarding your booking, to troubleshoot problems with your booking, to resolve a dispute, to collect deposits or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Cookies and How We Use Them

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

We may use cookies to:

• Analyse our web traffic using Google Analytics (see specific policy below). Aggregated usage data helps us improve the website structure, design, content and functions.

• Identify whether you are signed in to our website. A cookie allows us to check whether you are signed in to the site.

• Test content on our website. For example, 50% of our users might see one piece of content, the other 50% a different piece of content.

• Store information about your preferences. The website can then present you with information you will find more relevant and interesting.

• To recognize when you return to our website. We may show your relevant content, or provide functionality you used previously.

Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.

Controlling cookies

You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies.

However, please note that doing this may affect how our website functions and some pages and services may become unavailable to you. Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it.

Google Analytics Privacy Policy

Occasionally, our website uses “Google Analytics” to collect information about the use of our site. Google Analytics collects information such as how often users visit our site, what pages they visit when they do so, and what other sites they used prior to coming to our site. We use the information we get from Google Analytics to improve our site. Google Analytics collects only the IP address assigned to you on the date you visit our site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit our site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to our site is restricted by the Google Analytics Terms of Use. http://www.google.com/analytics/...

You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser. https://tools.google.com/dlpage/...

Links to other websites

This Privacy Policy applies solely to Data collected by us. Our Website may contain links to external sites, operated by other owners and third parties, over which we have no control. For this reason, we remind our visitors that if you click on a link to another website, you should also read their privacy policy. Any access to such other websites or pages is entirely at your own risk. We are not responsible for the privacy policies, content or security of any third party websites linked to our Website.

WiFi Surveillance Cameras

We have 3 WiFi cameras on the outside of the B&B. One looks down the drive on the approach to the the main gate, the other looks over the car park towards the front gate of the house and the 3rd looks out over our front cactus garden. None of the cameras are pointed at the guest bedrooms, door or windows.

We use these cameras for the security of our property, ourselves, our animals, our guests and our guests’ property.

The only people to have access to this data are B&B owners, Ben Feetham and Neil Dyte. The data can only be accessed via an app on our smartphones, both of which are password protected.

How can you withdraw your consent?

If you don’t want us to process your data anymore, please contact us at littleagave@icloud.com or send us mail to: Little Agave, Barrio de Boca de los Frailes.

Little Agave keeps its privacy policy under regular review and places any updates on this web page, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

This privacy policy was last updated on the 25th March 2020.

Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at littleagave@icloud.com or send us mail to: Little Agave, Barrio de Boca de los Frailes, Almeria, 04117, Spain.